Product & Delivery Information
Product sizes
Dimensions vary by design. Small designs measure up to 250 × 250 mm. XL designs measure up to 340 × 320 mm and are available only where the XL option is shown on the product page.
How the lights are made
Every light is 3D-printed and manufactured in the UK using premium-quality LED strip lighting.
What is included
- 12V power supply with the appropriate UK, US or EU plug for the delivery country
- Remote control
- All required cabling
Your light arrives ready to plug in and use.
Production and dispatch
Please allow 1–2 weeks for production and dispatch. Orders are often dispatched sooner.
Delivery services
- UK: InPost
- US and EU: Royal Mail International
Delivery after dispatch is approximately one week. This is an estimate and carrier or customs delays can affect delivery times.
International duties and taxes
Customers are responsible for any import duties, taxes or customs charges applied by the destination country.
Returns, faults and warranty
Standard, non-custom products can be returned in accordance with our Returns & Refund Policy, with customers paying return postage for non-faulty returns. Custom orders cannot be returned for a change of mind once production has begun. Lights that arrive faulty or damaged in transit will be repaired or replaced as appropriate. Every light includes a one-year warranty from purchase, in addition to statutory rights.